VA-Accredited Representatives Explained
VA accreditation authorizes qualified VSO representatives, attorneys, and claims agents to assist claimants with preparing, presenting, and prosecuting VA benefit claims.
About this guide
Educational information only. Semper Guide is self-directed software, not a VA-accredited representative, law firm, claims agent, VSO, or medical provider. It does not submit claims or guarantee outcomes.
On this page
Quick answer
Accreditation is granted and overseen by VA’s Office of General Counsel. Accredited representatives may access claim information with authorization, give individualized claims advice, prepare submissions, and represent a claimant. A business license, BBB badge, veteran status, coaching certificate, or software disclaimer is not VA accreditation.
Types of accredited helpDetails
- VSO representative — typically provides free assistance through a recognized veterans service organization.
- Accredited attorney — may charge permitted fees after the required point in the claim process.
- Accredited claims agent — non-attorney representative who may charge permitted fees under the same regulatory framework.
- VA’s online search tool lets users verify the individual’s current accreditation.
What to verifyDetails
- Search the person—not only the company name—in VA’s accreditation database.
- Confirm the organization and contact information.
- Read the appointment and fee agreement before signing.
- Understand what access the representative will receive.
- Ask who actually performs the work and whether every adviser is accredited.
Red flagsDetails
- A claim coach giving individualized strategy while insisting accreditation is unnecessary.
- Fees based on future disability payments outside permitted representation rules.
- Guaranteed ratings or scripted examination answers.
- Requests for VA.gov passwords, one-time codes, or unnecessary full medical records.
- A BBB or other commercial badge presented so it appears to be VA approval.
Common questionsDetails
- Is a county or state veterans officer automatically accredited? — Verify the individual in VA’s database.
- Can a family member help without accreditation? — VA has limited one-time representation rules; ordinary informal support differs from acting as a representative.
- Can a VSO charge? — VA-recognized VSO representation is generally free.
- Does accreditation guarantee quality? — No, but it establishes legal authority, standards, and oversight.
Semper Guide’s boundaryDetails
Semper Guide is self-directed educational and organizational software. It is not accredited and does not represent a veteran or tell them what they should claim.